We understand individuals and small businesses may not have the resources to book an exclusive group or one-to-one session, so we operate a wait list system. Give us you contact details and when enough people have registered their interest we'll be in touch to organise a date. For most sessions you'll be alongside (virtually that is) no more than five other trainees.
This is the way most organisations choose to work with us. You get to choose the workshop, nominate who you want to sit the session and fix a time and date that suits everyone. We do the rest – even down to tweaking the training to match your specific needs. All we need is a bit of information about you so click the organise button to get the ball rolling.
|Price||From £799 per session|
Just you and the trainer’s undivided attention. Some people prefer to sit our courses on their own. Click the button to tell us a bit about yourself and suggest a date.
|Price||From £399 per session|
Maybe you don’t want or need a full training course but would like a little help. Or maybe you’d like a lot of help. Either way coaching and mentoring could be the answer. Tell us more and we’ll be in touch.
|Price||£199 for first hour, £99/hr thereafter|
This practical online course is designed to help delegates to understand the principles of mediation and negotiation, the differences between being a mediator and a negotiator and the benefits of a mediation approach in the workplace. Disputes happen. That's life. But people often aren’t good at negotiation, or are so determined to get their own way at the expense of others that the dispute spirals out of control. Most of the time people sort things out by talking, active listening, compromising and collaborating. But, when that doesn’t work, we get stuck in a dispute, which can, often quickly turn disruptive, not only to those involved, but the wider team. Any unhealthy conflict is stressful, costly and distracting.
This course is aimed at anyone who wants to become a more effective negotiator, or who has the responsibility for mediating between two parties in dispute, as well as at those organisations who want a valuable resource of trained staff who can be offered as mediators, saving on the cost of employing outside agencies. It will provide an opportunity to practice key skills of effective mediation and negotiation, in a safe and engaging environment. Delegates will develop confidence in managing everyday workplace conflicts and be able to reduce grievances and disputes.
By the end of the course delegates should be able to demonstrate the necessary mediation skills which can be used in a variety of conflicts ensuring the quickest and most effective path to resolution. Through group work, case study, debate, presentation and individual learning, the following topics will be covered:
Sandy Keating leads this workshop. In the past she's helped universities, the emergency services, local authorities, NHS Trusts and trades unions reach agreement. In the future she could help you.
To find out what other people think about this workshop click here to read their comments.
This workshop is available for online in-house delivery which is cost effective if you've got more than a few people who need training with the added advantage that course content can be tailored to your specific organisational needs. Contact the trainer to discuss your requirements.
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"An excellent training session, very well run and very engaging. I would go as far as to say probably the best training session I have ever been on."