This course is ideal for those who are required to effectively train employees, colleagues or clients in an interesting, engaging, brain-friendly and confident manner, in a way that is practical and which will help delegates to gain new skills, knowledge and understanding. In an environment where organisations are having to do more with less, and where the training budget is stretched to the limit, developing existing staff so that they can take on the role of ‘in-house’ trainer, makes good sense.


By the end of this workshop, through small group activities, whole group exercises and practical sessions, you should be able to demonstrate a solid understanding and appreciation of the following topics:

  • The qualities & traits of a good trainer 

  • How to create an effective learning environment – physical & psychological aspects

  • The characteristics of adult learners and how they differ from children

  • Different learning styles and how best to match these to the learner

  • Knowing your learners, personality, world views

  • Motivational considerations – what to do when someone doesn’t want to be at the training course, conscripts v volunteers to the course!

  • Communication skills, barriers and styles

  • Managing challenging and/or difficult learners

  • Training methods - active v passive

  • Training strategies - strengths & weaknesses of each

  • Effective questioning skills

  • Using training aids – pros & cons

  • Key components of a training plan

  • Aims, objectives and how to write them in an observable and measurable manner [Bloom’s Taxonomy]

  • Training techniques – strengths & weaknesses of each 

  • Effectively ending the training session – your last chance to make a positive impression


Our train-the-trainer workshops are facilitated by Sandy Keating. She combines more than 25 years of practical experience and a strong theoretical underpinning with degrees in education, learning and adult vocational education. Read more about Sandy here.


To find out what other people think about this workshop click here to read their comments.


This workshop is available for in-house delivery which is cost effective if you've got more than a few people who need training with the added advantage that course content can be tailored to your specific organisational needs. Contact the trainer to discuss your requirements.


Time management

Presentation skills

Dealing with difficult people


Join our waiting list

We're sorry, the course youíve chosen isnít running as an open workshop at the moment but you can either register your interest and weíll let you know when itís back on, or ask to have it delivered in-house (see below).

Ask about in-house options

If you have more than a few staff to train, want to tailor the content to your exact organisational needs, prefer the privacy of one-to-one training, or simply want the flexibility of choosing a date and, for our face-to-face workshops, venue that suits you, then this is a great and, in most cases, cost-effective alternative to our public sessions.

Price From £999 per day (or per hour)*

* Please note the rate depends on workshop type and duration. You may pay even less than the price shown for shorter sessions.

Book an in-house workshop

If you're ready to order an in-house workshop and you want to use our secure, online booking system then click on the order in-house button below. You'll get a chance to let us know your preferred date at the next step.

Price From £999 per day (or per hour)*

What our clients say:

"An excellent course that was very well presented by a trainer who was clearly experienced in his field and put his message across in a relaxed and good humoured manner. Thank you."
01584 890970

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