Listening, like all skills, can be mastered through guidance, practice and persistence. This one-day, practical and cost-effective course is designed around numerous examples of good and bad listening techniques so delegates can see clearly which methods work and which do not. All sessions include exercises to allow delegates to practice the listening skills discussed. Delegates will explore listener personalities, types of listening, bad listening habits, toxic words, questioning skills to encourage constructive conversations and much more.
Listen up because this is what we'll be covering in this workshop although, as with all of our courses, our trainers do their best to incorporate your needs where they're not listed here:
Asking Effective Questions
Sandy Keating leads this workshop. She's a good listener. And a great trainer. If you've got problems listening she'll lend you her ear.
This workshop is available for in-house delivery which is cost effective if you've got more than a few people who need training with the added advantage that course content can be tailored to your specific organisational needs. Contact the trainer to discuss your requirements.
YOU MAY ALSO BE INTERESTED IN
We understand individuals and small businesses may not have the resources to book an exclusive group or one-to-one session, so we operate a wait list system. Give us you contact details and when enough people have registered their interest we'll be in touch to organise a date. For most sessions you'll be alongside (virtually that is) no more than five other trainees.
If you're ready to order a group session for you and your colleagues (think in-house but online) and you want to use our secure, online booking system then click on the order in-house button below. You'll get a chance to let us know your preferred date at the next step.
|Price||From £1199 per session|
If you have more than a few staff to train, want to tailor the content to your exact organisational needs, prefer the privacy of one-to-one training, or simply want the flexibility of choosing a date and, for our face-to-face workshops, venue that suits you, then this is a great and, in most cases, cost-effective alternative to our public sessions.
|Price||From £1199 per day (or per hour)*|
"An excellent training session, very well run and very engaging. I would go as far as to say probably the best training session I have ever been on."