
This four-hour virtual course is aimed at those who, more often than not, find themselves ‘saying yes’ when they really should say ‘no’? But, they do so, because they don’t want to offend others – at the expense of their own needs! And, to those who listen with respect and dignity to others, but, who don’t receive the same courtesy in return. It’s also aimed at delegates who feel uncomfortable giving constructive criticism to people who are being unreasonable, disrespectful, unhelpful or unfair [to name just a few dominant behaviours] and who also find themselves apologising when no apology is warranted? In short, this course is aimed at helping delegates become more assertive, to manage expectations and to feel comfortable giving feedback and constructive criticism to others, without fear of the consequences.
We have developed this four-hour virtual training course, with a break in between, for a maximum of 10 delegates. You can either book to join one of our 'open' courses, where individuals, from different organisations can attend, or you can book an 'in-house' course for your own organisational group.
CONTENT
Through a thoughtful mix of presentation, led-discussion, theory, case-study, debate and break-out groups, you should, by the end of the course, be able to:
FACILITATOR
Sandy Keating leads this workshop. She's an energetic and knowledgeable trainer, with a wealth of practical experience coupled with a strong theoretical background. And when she says no she means no. Just you try her!
FEEDBACK
To find out what other people think about this workshop click here to read their comments.
IN HOUSE
This workshop is available for in-house delivery which is cost effective if you've got more than a few people who need training with the added advantage that course content can be tailored to your specific organisational needs. Contact the trainer to discuss your requirements.
YOU MAY ALSO BE INTERESTED IN
We're sorry, the course you’ve chosen isn’t running as an open workshop at the moment but you can either register your interest and we’ll let you know when it’s back on, or ask to have it delivered in-house (see below).
If you have more than a few staff to train, want to tailor the content to your exact organisational needs, prefer the privacy of one-to-one training, or simply want the flexibility of choosing a date and, for our face-to-face workshops, venue that suits you, then this is a great and, in most cases, cost-effective alternative to our public sessions.
Price | From £1199 per day (or per hour)* |
If you're ready to order an in-house workshop and you want to use our secure, online booking system then click on the order in-house button below. You'll get a chance to let us know your preferred date at the next step.
Price | From £1199 per day (or per hour)* |
"An excellent course that was very well presented by a trainer who was clearly experienced in his field and put his message across in a relaxed and good humoured manner. Thank you."