LEADERSHIP & MANAGEMENT SKILLS

This one-day training course is designed to help delegates improve their management and leadership skills. You'll learn how to influence and motivate others to achieve exceptional performance and increased productivity. You may be new to the role or perhaps have had some practical experience of leadership and management but, would like to gain new skills, knowledge and attitudes required to move onto the next level.
 
CONTENT
 
By the end of this course, through practical activities, group discussion, case study, debate and individual participation, delegates should achieve the following objectives:
 
  • Appreciate the difference between leadership and management, understand your own style and recognise the key qualities and traits of good leaders and managers
  • Gain greater understanding of the leader's/manager's responsibilities;
  • Recognise the attributes of effective leaders and how to lead and influence others;
  • Create and maintain an efficient, effective, and motivated team;
  • Understand the principles of motivation and how to apply them to your team;
  • Maximise a team's performance, by understanding human behaviour;
  • Know how to give and receive feedback, give instructions and state expectations clearly;
  • Develop assertiveness skills;
  • Learn how to delegate more effectively;
  • Improve your ability to communicate with the team, your clients and partners;
  • Understand the strategic problem-solving process;
  • Strengthen your techniques for managing the performance of the team;
  • Know how to evaluate, reprimand and counsel staff, undertake performance reviews and implement performance expectations objectively.

FACILITATOR

Sandy Keating leads this workshop. Her first leadership role was as the youngest-ever graduate of a leading department store's fast track management programme and she's been fascinated with the pratice and theory of management ever since.

FEEDBACK

To find out what other people think about this workshop click here to read their comments.

IN HOUSE

This workshop is available for in-house delivery which is cost effective if you've got more than a few people who need training with the added advantage that course content can be tailored to your specific organisational needs. Contact the trainer to discuss your requirements.

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Book on one of our public courses

Date Venue Price  
07/03/2019 London From £119/person
23/05/2019 London From £119/person
07/06/2019 Manchester From £99/person
14/06/2019 Bristol From £99/person
08/11/2019 London From £99/person
Duration/Times: 5.5 hrs / 10:30 to 16:00

Ask about in-house options

If you have more than a few staff to train, want to tailor the content to your exact organisational needs, prefer the privacy of one-to-one training, or simply want the flexibility of choosing a date and venue that suits you, then this is a great and, in most cases, cost-effective alternative to our public sessions.

Price From £1199 per day (or per hour)*

* Please note the rate depends on workshop type and duration. You may pay even less than the price shown for shorter sessions.

Book an in-house workshop

If you're ready to order an in-house workshop and you want to use our secure, online booking system then click on the order in-house button below. You'll get a chance to let us know your preferred date at the next step.

Price From £1199 per day (or per hour)*

What our clients say:

"An excellent course that was very well presented by a trainer who was clearly experienced in his field and put his message across in a relaxed and good humoured manner. Thank you."

info@acmtraining.co.uk
01584 890970

ACM Training
Crosshands
Coreley
Ludlow
Shropshire
SY8 3AR

ACM Training is a trading name of Crosshands Limited. Our registered office is at the above address and our registration number is 03136393.

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