This workshop is ideal whether you’re new to the job or an experienced hand looking to move to the next level. Delegates will learn how to effectively train colleagues or clients in an interesting, engaging and confident manner, whilst gaining news skills, knowledge and understanding about how best to train others. Topics covered include the qualities & traits of a successful trainer, how to create an effective physical and psychological learning environment, the importance of individual learning styles, how to motivate trainees and a range of engaging activities and tools to use in a brain-friendly learning environment.


By the end of this workshop, through small group activities, whole group exercises and practical sessions, you should be able to demonstrate a solid understanding and appreciation of the following:

  • The qualities and traits of a successful and confident trainer 
  • Creating an effective physical & psychological learning environment
  • The characteristics of learners
  • Individual Learning Styles, how to ensure that you are matching your training to the needs of the learner and how best to work with mixed ability groups
  • Getting to know your learners, their personalities and how this impacts on the learning environment
  • Motivating trainees, especially those who do not want to be there
  • Communication skills, barriers and styles
  • How best to manage difficult learners
  • Active versus passive training methods - trainer v trainee led sessions
  • The strengths and weaknesses of different training strategies and tactics
  • Effective questioning skills to engage learners
  • The pros and cons of the range of training aids and how best to use ice-breakers and post-lunch activities
  • The key components of a training plan
  • How to write observable and measurable objectives
  • The key to successfully ending a training session
  • Effective training evaluation techniques - using Kirkpatrick's Four-Level Evaluation Model
  • Comfortably giving and receiving feedback


Our train-the-trainer workshops are facilitated by Sandy Keating. She combines more than 25 years of practical experience and a strong theoretical underpinning with degrees in education, learning and adult vocational education. Read more about Sandy here.


To find out what other people think about this workshop click here and then choose from the drop down menu to read their comments..


This workshop is available for in-house delivery which is cost effective if you've got more than a few people who need training with the added advantage that course content can be tailored to your specific organisational needs. Contact the trainer to discuss your requirements.


Time management

Presentation skills

Dealing with difficult people

Join our waiting list

We're sorry, the course youíve chosen isnít running as an open workshop at the moment but you can either register your interest and weíll let you know when itís back on, or ask to have it delivered in-house (see below).

Ask about in-house options

If you have more than a few staff to train, want to tailor the content to your exact organisational needs, prefer the privacy of one-to-one training, or simply want the flexibility of choosing a date and, for our face-to-face workshops, venue that suits you, then this is a great and, in most cases, cost-effective alternative to our public sessions.

Price From £999 per day (or per hour)*

* Please note the rate depends on workshop type and duration. You may pay even less than the price shown for shorter sessions.

Book an in-house workshop

If you're ready to order an in-house workshop and you want to use our secure, online booking system then click on the order in-house button below. You'll get a chance to let us know your preferred date at the next step.

Price From £999 per day (or per hour)*

What our clients say:

"An excellent course that was very well presented by a trainer who was clearly experienced in his field and put his message across in a relaxed and good humoured manner. Thank you."
01584 890970

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