ACM Training | workshops & courses

This workshop is ideal if you or your colleagues are responsible for a group of people and you want some practical tips on how to deal with conflict resolution, anger management, team building and relationships within the group. If you need the skills to get your group working better together, then this workshop is an excellent way to start the ball rolling.

Topics to be covered include:

Motivation

the nature of motivation
enhancing employee motivation

Power, Work Politics & Influence

distinguishing Power and Influence
interpersonal influence processes
the five bases of power
an organisational analysis of power
politics: the facts of organisational life
responding to social influence: conformity
responding to authority: obedience

Decision Making

types of organisational decisions
obstacles to effective decision making
techniques for improving decision making
creativity and decision making
ethics in decision making

Group Dynamics

the nature of groups
reasons for joining groups
interpersonal attraction
stages in group development
impact of group properties on performance
uses of groups in organisations

Conflict Management

a definition of conflict
sources of conflict
levels of conflict
strategies for reducing conflict
inter-group conflict
stimulating conflict

Stress

views of job-related stress
causes of stress
reactions to stress
coping with stress
wellness programmes

TO FIND OUT WHAT OTHERS THINK

...about this and other workshops click here and then choose from the drop down menu to read their feedback.

DATES, LOCATIONS & VENUES

...for all of our workshops can be found here.

TO BOOK A PLACE

...click the "check availability" button at the top of the page and then click "book now" next to your chosen date. Alternatively email bookings@acmtraining.co.uk

FOR FURTHER INFORMATION

...about ACM Training, our clients, production facilities and terms & conditions, please feel free to browse this website or email me at richard@acmtraining.co.uk

IN-HOUSE

...is the way we deliver training to most of our bigger clients. Depending on the workshop we can cater for up to a dozen people at a time - sometimes more. Contact us with your requirements.