Effective training is focused on the needs of trainees. But that's only possible if those needs are properly understood. A training needs analysis is the best way of achieving this and our experienced training consultants can help you conduct a TNA or, alternatively, conduct it for you.


A training needs analysis is an effective way to identify any gap between the skills your organisation needs and those your employees have. Our service involves gathering information to identify areas where your employees could improve their performance. We use employee surveys, management observations, customer comments, company meetings and inspections to collect this information.Through our TNA service we will help you clarify your objectives in training your staff. This is invaluable for ensuring that money is spent on training that will help your business to achieve its objectives. In carrying out a TNA, we will:

  • Analyse your business goals and the skills required to meet these goals;
  • Determine whether you are changing your products or business processes and what information or training employees will need to be effective in their job;
  • Evaluate who you want to train and how best to reach them;
  • Establish how employees will best accept and integrate training and their preferred learning method;
  • Evaluate the training in place and decide what your company can and can't provide in the way of in-house training, funding and time;
  • Assess which consultants or training providers can fill in these gaps;
  • Take a decision on which type of training fits your needs best.

Should you require further information, including a quote, please don't hesitate to contact us.



Join our waiting list

We're sorry, the course youíve chosen isnít running as an open workshop at the moment but you can either register your interest and weíll let you know when itís back on, or ask to have it delivered in-house (see below).

Ask about in-house options

If you have more than a few staff to train, want to tailor the content to your exact organisational needs, prefer the privacy of one-to-one training, or simply want the flexibility of choosing a date and, for our face-to-face workshops, venue that suits you, then this is a great and, in most cases, cost-effective alternative to our public sessions.

Price From £999 per day (or per hour)*

* Please note the rate depends on workshop type and duration. You may pay even less than the price shown for shorter sessions.

Book an in-house workshop

If you're ready to order an in-house workshop and you want to use our secure, online booking system then click on the order in-house button below. You'll get a chance to let us know your preferred date at the next step.

Price From £999 per day (or per hour)*

What our clients say:

"An excellent course that was very well presented by a trainer who was clearly experienced in his field and put his message across in a relaxed and good humoured manner. Thank you."
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ACM Training is a trading name of Crosshands Limited. Our registered office is at the above address and our registration number is 03136393.

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