This one-day training course is designed to help delegates improve their management and leadership skills. You'll learn how to influence and motivate others to achieve exceptional performance and increased productivity. You may be new to the role or perhaps have had some practical experience of leadership and management but, would like to gain new skills, knowledge and attitudes required to move onto the next level.
By the end of this course, through practical activities, group discussion, case study, debate and individual participation, delegates should achieve the following objectives:
Appreciate the difference between leadership and management, understand your own style and recognise the key qualities and traits of good leaders and managers
Gain greater understanding of the leader's/manager's responsibilities;
Recognise the attributes of effective leaders and how to lead and influence others;
Create and maintain an efficient, effective, and motivated team;
Understand the principles of motivation and how to apply them to your team;
Maximise a team's performance, by understanding human behaviour;
Know how to give and receive feedback, give instructions and state expectations clearly;
Develop assertiveness skills;
Learn how to delegate more effectively;
Improve your ability to communicate with the team, your clients and partners;
Understand the strategic problem-solving process;
Strengthen your techniques for managing the performance of the team;
Know how to evaluate, reprimand and counsel staff, undertake performance reviews and implement performance expectations objectively.
Sandy Keating leads this workshop. Her first leadership role was as the youngest-ever graduate of a leading department store's fast track management programme and she's been fascinated with the pratice and theory of management ever since.
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This workshop is available for in-house delivery which is cost effective if you've got more than a few people who need training with the added advantage that course content can be tailored to your specific organisational needs. Contact the trainer to discuss your requirements.
If you have more than a few staff to train, want to tailor the content to your exact organisational needs, prefer the privacy of one-to-one training, or simply want the flexibility of choosing a date and venue that suits you, then this is a great and, in most cases, cost-effective alternative to our public sessions.
From £1199 per day (or per hour)*
* Please note the rate depends on workshop type and duration. You may pay even less than the price shown for shorter sessions.
Book an in-house workshop
If you're ready to order an in-house workshop and you want to use our secure, online booking system then click on the order in-house button below. You'll get a chance to let us know your preferred date at the next step.